EMERGENCY COMMUNICATIONS CENTRE DISPATCHER

Education and work experience:

Higher education (University degree or higher) in the relevant specialty without any work experience requirements or secondary professional education) in the relevant specialty and not less than 2 years of the relevant work experience

Main functions:

• 24-hour collection and registration of information about incidents or emergency situations, activation of fire and gas alarms and other information about incidents;
• Timely notification of KPO incident management teams, emergency rescue services, KPO facilities personnel and contractors in the event of incidents and emergencies in the field, as well as community members, who may be within the estimated emergency impact zone;
• Fulfilling of ECC dispatcher duties as defied in emergency response plans, field emergency evacuation plan and KPO emergency response procedures.

Necessary knowledge and skills:

• Civil Protection Law; 
• Oil and Gas Facilities Emergency Response Plans;
• First aid treatment methods;
• Interaction plan for all emergency rescue services involved in emergency response; 
• Field evacuation plans;
• Actions in the event of terrorist threat;
• Designation of the main process facilities and associated emergency scenarios;
• Effective verbal and written communication in Kazakh, Russian and English languages;
• Main applications of the Microsoft Office;
• Operating radio-telecommunication equipment;
• Operating the GIS platform applications.